EES contains a number of statements which were designed to access the extent to which respondents were either engaged,motivated,satisfied or disaffected. EES provides deep understanding of company culture, emplyees’ engagement pattern and their observations about company.
EES provides updates on significantly higher levels of performance, provide superior customer service and are more likely to indulge in 'pro social' behaviours in support of colleagues. They exhibit greater levels of gratification in being associated with an organisation (Pride), are more likely to stay (Loyalty), are prepared to recommend the organisation toclose friends (Advocacy), have a strong emotional bond with the organisation (Identification); and are more likely to put in extra effort to help the organisation(Discretionary Effort). EES ensure to provide insight about Motivated employees who deliver above average levels of performance but are not as positive in regards to the above fact ors as engaged employees are. Consequently,their commitment is not as high as those that are engaged. EES also gives understanding about Disengaged employees who have little interest in the organisation or their work and are likely to look to leave at the earliest opportunity. At best they 'mark time' and do as little as possible;at worst they can be highly disruptive and publicly critical of the organization.
EES consists of various questions that seek to get responses from employees for the following few factors:
